Last Updated: September 4, 2026 Effective Date: September 4, 2026 Welcome to Zawajna LLC (“Zawajna,” “we,” “us,” or “our”). Zawajna is a marriage-intent matrimonial platform designed for adults in the Arab world and the Arab diaspora. The service operates primarily through WhatsApp and allows users to create profiles, browse anonymous profiles, express interest, and, when both users mutually agree, exchange WhatsApp contact information to communicate directly. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use Zawajna, visit our website, or communicate with our WhatsApp service. By using Zawajna, you acknowledge that you have read and understood this Privacy Policy. 1. Who We Are Zawajna is operated by: Zawajna LLC Company Address: 30 N GOULD ST STE R, SHERIDAN, WY 82801-6317-301 Email: contact@zawajna.co The Zawajna service is currently operated through WhatsApp, with a website at zawajna.co. The MVP is intended to serve adults across Arab countries and the Arab diaspora. 2. Who Can Use Zawajna Zawajna is intended for individuals who are: 18 years of age or older; seeking a serious, marriage-oriented connection; able to register and manage their own account; and willing to accept our Terms of Use and applicable community rules. We do not knowingly collect personal information from anyone under the age of 18. 3. Information We Collect A. Account and Contact Information When you register, we may collect: Your WhatsApp phone number; Your preferred language; Account status and subscription status; Records of your acceptance of our Terms of Use and community rules, including the date and time of acceptance. Your WhatsApp phone number is used to operate your account. Zawajna allows only one account per phone number and does not require a separate identity-verification OTP during normal registration. B. Profile Information We may collect information you provide for your matrimonial profile, including: First name; Age; Gender; Country of origin; Country of residence; City; Marital status; Number of children; Religion and, where applicable, religious practice preferences; Education; Profession; Height and general build; Languages spoken; Interests and values; Optional personal biography; Desire for children; Preferred country of residence after marriage; and Your search and matching preferences. Zawajna is designed not to use profile photos in the service. C. Matching and Interaction Information We may collect information about your activity within the service, including: Profiles you browse; Search filters and preferences; Contact requests you send or receive; Whether a request is accepted or declined; Matches; Compatibility information; Reports and blocks; and Other interactions with the Zawajna bot. We use this information to operate the directory, process matches, enforce safety measures, and improve the service. D. Payment and Subscription Information If you purchase a subscription, payment is processed through a secure payment page and applicable payment providers. Zawajna may receive information such as: Payment confirmation; Subscription status; Payment reference or transaction identifier; Subscription expiration date; and Refund information, where applicable. We do not intend to store full payment card details ourselves when payments are processed by third-party payment providers such as Stripe or PayPal. E. Reports, Safety, and Moderation Information If you report or block another user, we may collect: The profile or account involved; The reason for the report, where provided; Relevant interaction or account information; and Information relating to suspected fraud, abuse, or violations of our rules. Zawajna may use both user reports and automated behavioral signals to detect suspicious or abusive activity. F. Communications and Technical Information We may collect: Messages and commands sent to the Zawajna bot; Notification preferences and opt-ins; Information about whether messages are delivered or interacted with; Technical logs; Error reports; IP address and device/browser information when you use our website or payment pages; and Website analytics information, where implemented. Zawajna is designed primarily as a text-based service. If users send unsupported media such as voice notes, images, or PDFs to the bot, the service may not process such media and may ask the user to continue using text. 4. How We Use Your Information We use personal information to: Create and manage your account; Operate the WhatsApp-based matrimonial service; Create and display anonymous profiles; Provide search and discovery functions; Calculate and display compatibility information; Send and process contact requests; Facilitate mutual matches; Exchange phone numbers after a mutual match; Manage subscriptions and payments; Send reminders and profile suggestions where you have opted in; Provide customer and technical support where available; Detect fraud, spam, fake accounts, scams, and other abuse; Investigate reports and enforce our Terms of Use; Improve the performance, security, and reliability of the service; Comply with legal obligations; and Protect Zawajna, our users, and the public. 5. Anonymous Browsing and Profile Privacy One of Zawajna's privacy features is anonymous profile discovery. When users browse the directory: Your first name is not displayed; Your WhatsApp phone number is not displayed; Users see only the descriptive profile information made available by the service; Your phone number remains hidden during browsing and the contact-request process. A user's phone number is disclosed only after both users mutually agree to a match. Once both parties accept, the service automatically exchanges their WhatsApp numbers so they can communicate directly. Important: After your phone number is exchanged following a mutual match, the other matched user may contact you directly outside the Zawajna service. Zawajna does not control how another user handles information you voluntarily disclose during those private conversations. 6. Notifications Zawajna may send you: New profile suggestions; Contact-request updates; Match notifications; Registration reminders; Subscription and renewal reminders; and Important service or safety messages. Marketing and non-essential notifications will be subject to applicable consent and opt-in requirements. Zawajna also aims to respect local quiet hours when sending proactive notifications. You may manage certain notifications or stop non-essential communications using the options provided through the service. 7. How We Share Information We may share personal information with: A. Other Zawajna Users Your profile information may be shown to other users as part of the anonymous directory and matching service. Your WhatsApp phone number is shared with another user only when both of you mutually accept a match. B. Service Providers We may use trusted third parties to help us operate the service, including: WhatsApp and Meta services; Hosting and cloud infrastructure providers; Database and backup providers; Payment providers; Email and notification providers; and Security and technical service providers. These providers may process information on our behalf or as independent service providers according to their own terms and privacy policies. C. Legal, Safety, and Business Reasons We may disclose information when reasonably necessary to: Comply with applicable law or legal processes; Respond to lawful government or regulatory requests; Protect the rights, property, or safety of Zawajna or others; Investigate fraud, abuse, scams, or security incidents; or Enforce our Terms of Use and other applicable policies. 8. Payments Subscriptions are paid annually and may be processed through third-party payment providers. When you make a payment, your financial information may be collected directly by the payment provider. Zawajna may receive confirmation that your payment was successful and information needed to manage your subscription. The applicable payment provider's privacy policy will govern the provider's processing of your payment information. 9. Data Retention We retain personal information only for as long as reasonably necessary to: Operate your account; Provide the Zawajna service; Meet legal, accounting, or security obligations; Resolve disputes; Prevent fraud and abuse; and Enforce our agreements. You may request deletion of your account and personal data. Zawajna may also delete data associated with inactive accounts after an applicable retention period. The project's current proposed default is 12 months of inactivity, subject to final implementation and applicable legal requirements. 10. Your Privacy Rights and Choices Depending on where you live and applicable law, you may have the right to: Access your personal information; Correct inaccurate information; Update your profile; Pause your account; Delete your account; Request deletion of personal data; Withdraw consent for optional communications; and Object to or restrict certain processing where legally applicable. You can edit eligible profile information through the service. Certain information, such as age and gender, may be restricted from editing after account creation for integrity and safety reasons. To request deletion or exercise applicable privacy rights, contact us at: contact@zawajna.co We may need to verify your identity before completing certain requests. 11. International Users and Data Transfers Zawajna may serve users in multiple countries, including Arab countries, Europe, the United States, and other locations where members of the Arab diaspora live. Your information may be processed or stored in countries other than the country where you live. Data protection laws in those countries may differ from the laws of your country. Where required by applicable law, we will use appropriate safeguards for international transfers of personal information. The project also contemplates basic privacy protections for EU-based users, including consent, data minimization, and deletion rights. 12. Security We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. These measures may include: Encrypted data transmission; Access controls and least-privilege practices; Administrative authentication; Secure management of credentials and secrets; Automatic backups; and Security monitoring and abuse detection. However, no online service or method of transmission can be guaranteed to be completely secure. You should protect access to your WhatsApp account and notify us if you believe your account has been compromised. 13. Reports, Blocking, and Safety Zawajna provides tools that allow users to report and block other users. When you block or report a user: The blocked user should no longer appear in your suggestions; They should not be able to contact you through Zawajna's matching system; and Reports may be reviewed by Zawajna for safety and moderation purposes. Serious violations may result in warnings, suspension, or permanent account bans. 14. No Guarantee About Other Users Zawajna is designed to provide a platform for introductions and mutual contact. We do not guarantee: The identity of another user; The accuracy or truthfulness of user-provided profile information; The intentions of another user; That a match is suitable, safe, or compatible; or Any particular relationship or marriage outcome. Users should exercise caution when communicating with others and should never send money, financial information, or sensitive personal information to another user unless they have independently verified that person and consider it safe to do so. 15. Third-Party Services Zawajna may rely on third-party services, including WhatsApp/Meta, payment processors, hosting providers, and other technical service providers. Your use of those services may also be subject to their own privacy policies and terms. Zawajna is not responsible for the privacy practices of third parties acting independently from us. 16. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect: Changes to the Zawajna service; Changes in technology; Changes in applicable law; or Other operational or business developments. When we make material changes, we may notify you through the Zawajna service, WhatsApp, our website, or another appropriate method. The “Last Updated” date at the top of this Privacy Policy indicates when it was most recently revised. 17. Contact Us For privacy questions, account deletion requests, or other privacy-related requests, contact: Zawajna LLC Email: contact@zawajna.co Website: zawajna.co Legal Entity: Zawajna LLC